Skip to main content
PTS Managed Services
Ben Fox, Managing Director & Owner of PTS Managed Services

Ben Fox

Managing Director & Owner, PTS Managed Services

Ben Fox is the Managing Director and owner of PTS Managed Services, a Hong Kong–based IT services firm trading since 2001. He has spent the last two decades delivering managed IT support, technology projects, AV design and procurement for foreign businesses operating across Hong Kong, Mainland China, Singapore and the wider APAC region.

Areas of expertise

Ben writes and advises on the practical realities of running IT in Hong Kong and China for multinational businesses. His core areas:

  • Managed IT services and helpdesk operations for foreign-owned offices in HK and China
  • Cybersecurity for SMEs and regulated firms, including ISO 27001-aligned controls
  • Microsoft 365 and Azure adoption, including the operational reality of M365 in Mainland China (21Vianet vs global tenants)
  • IT procurement across Hong Kong, China and Singapore — vendor selection, cross-border logistics, RMB invoicing
  • Office IT fit-outs, structured cabling, AV and meeting-room design
  • China-specific compliance: PIPL, the Cybersecurity Law and network access realities for Western businesses
  • Virtual CIO and IT advisory work for businesses without an in-house technology lead

Credentials

  • Managing Director, PTS Managed Services (Hong Kong) — since founding
  • PTS holds ISO/IEC 27001 certification for information security management
  • PTS services are aligned to ISO/IEC 20000 IT service management
  • British-owned company with on-the-ground engineering teams in Hong Kong, Shanghai and Singapore

Get in touch

For client questions, partnership enquiries or media requests, contact [email protected], connect via LinkedIn, or use the contact form.

Articles by Ben Fox

Talk to PTS

Have a question for Ben or the PTS team? We will come back with a practical, costed proposal.

Request a proposal

Practical, costed proposal · No obligation

Call Request a proposal