The business is personal. PTS has more than 25 years of history in Hong Kong since 2001. We pride ourselves on our local knowledge and the quality of service we deliver to every client — we really understand what it’s like to sit in the client’s chair.
PTS is a managed IT services, technology consultancy and IT project management business. We design, procure, deliver and run complex, mission-critical technology for our clients, but our focus is always on the people, not the machines. Technology moves fast and our clients’ needs move with it; we stay at the forefront of that change so we can better support and advise the businesses that trust us.
We are here so our customers can get on with running their businesses, safe in the knowledge that the technology underpinning their operations delivers what they need, reliably and safely.
Ben Fox, Managing Director & Owner
Credentials and accreditations
We are British-owned, locally staffed, and have been operating from Wanchai, Hong Kong since 2001. Our service management and information-security practices are externally audited and certified.
Information Security
ISO/IEC 27001
Certified Information Security Management System. Independently audited controls covering data, access, vendors and operations.
IT Service Management
ISO/IEC 20000
Certified service-management framework — incident, change, problem and continual improvement processes aligned to global best practice.
Global presence, local knowledge
For more than 25 years, PTS has been delivering complex IT projects and services across Hong Kong, Mainland China, Singapore and the wider APAC region — building deep regional expertise alongside our technical depth.
Hong Kong, Mainland China and Singapore can be a daunting environment for the IT team of a foreign enterprise sitting in the US, UK, Australia or Europe when they are asked to support local offices, deliver projects, or even handle simple IT procurement. As a British-owned company with local engineers on the ground in all three markets, we have helped many multinational organisations navigate the complexities of delivering IT services in unfamiliar territory.
See how this works in practice: bringing China operations into global compliance, extending global IT support into Asia for a UK multinational, and transforming IT for a local Hong Kong business.
