IT Support, Managed Services & Technology Solutions
Managed IT Services in Hong Kong, China & APAC
PTS provides reliable IT support, cloud services, procurement, cybersecurity, and AV consulting for businesses in Hong Kong, Mainland China, and across Asia Pacific. As a vendor-neutral partner, we simplify IT operations for SMEs and international firms, ensuring systems are stable, secure, and ready for growth.
With over 20 years’ experience in Hong Kong, our bilingual team combines technical expertise with deep local knowledge to deliver IT services aligned with international best practices. From day-to-day managed IT support to regional procurement and complex project delivery, PTS gives your business a single trusted partner for technology across APAC.
Our Core IT Services
IT Support
Our multilingual helpdesk and on-site engineers provide dependable IT support in Hong Kong and across APAC. We handle everything from Microsoft 365 troubleshooting and Wi-Fi issues to network faults and hardware failures. Services are scalable for SMEs or regional offices, delivered to ISO-aligned processes that minimise downtime.
IT Projects
From new office builds to infrastructure upgrades, PTS delivers IT projects in Hong Kong and Asia-Pacific with precision. We manage the full lifecycle — planning, technical design, implementation, and post-project support. Our consultants ensure relocations, system refreshes, and workplace technology rollouts finish on time and on budget.
IT Procurement
We simplify IT procurement in Hong Kong, China, and APAC, sourcing business hardware, software licences, and infrastructure components from leading global brands. Services include vendor-neutral sourcing, regional logistics, warranty coordination, and lifecycle management for both day-to-day and project-based procurement.
Cloud Services
PTS helps businesses adopt and optimise cloud platforms such as Microsoft 365, Azure, and AWS. We provide planning, migration, and ongoing support to ensure secure, scalable, and cost-efficient environments. For organisations working in both Hong Kong and Mainland China, we advise on compliance and tenant strategy to support cross-border collaboration.
Cybersecurity
We deliver practical cybersecurity services in Hong Kong to protect against phishing, malware, and ransomware. Solutions include network defence, email filtering, vulnerability scanning, and incident response planning. Phishing simulations and user awareness training strengthen your human firewall while monitoring reduces risk without disruption.
AV & Multimedia
PTS designs and delivers AV systems and collaboration solutions for modern workplaces. From Microsoft Teams Rooms and Zoom Rooms to digital signage and professional audio, our consultancy ensures your AV is fit for purpose, scalable, and user-friendly. We provide vendor-neutral advice and end-to-end delivery across Hong Kong and APAC.
World Class, Local Knowledge
Technology Strategy & Roadmap Planning
At PTS we help organisations in Hong Kong, Mainland China, and across APAC design IT strategies and technology roadmaps that align with business goals. From AI adoption to Microsoft 365 planning and secure networking in China, we ensure your technology supports growth, compliance, and resilience.
AI Adoption Strategy
We help businesses prepare for ChatGPT, Microsoft Copilot, and other AI platforms, ensuring governance, compliance, and security are built into your roadmap. From user training to integration, our approach makes AI adoption safe, practical, and effective.
Microsoft 365 in China
For organisations with offices in both Hong Kong and Mainland China, we advise on Microsoft 365 strategy in China. Our expertise covers tenant selection, compliance with local regulations, and connectivity optimisation for smooth collaboration across regions.
Networking Across Borders
Reliable networking is vital for distributed teams. We provide guidance on secure connectivity, cross-border access, and the best approaches to VPN use in China, ensuring staff remain connected and productive without compromising security.
Frequently Asked Questions
How can PTS help us plan for AI?
We evaluate AI platforms including ChatGPT, Microsoft Copilot, and local alternatives. Our focus is on governance, security, and integration so that AI adoption delivers measurable value for your business.
Do you support Microsoft 365 in China?
Yes. We provide tailored advice on Microsoft 365 in China, including tenant setup, compliance with China’s Cybersecurity Law, and connectivity solutions for hybrid teams.
What networking options work best in China?
We advise on secure connectivity strategies, including the most effective VPN solutions in China, to keep your cross-border teams connected and productive.
Contact Us
Interested in working together? Drop us a line and we will be in touch very soon. Alternatively use the chat feature in the bottom right of your screen