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PTS Managed Services

About PTS

At PTS we believe that technology should be simple to use, secure and reliable. We put people at the heart of everything that we do, technology should always deliver a seamless experience for your users.

Message from our MD

PTS have operated in the Greater China region for over 20 years and we pride ourselves on our local knowledge and delivering quality of service to all of our clients. This may sound like hyperbole, but we truly understand what it is like to sit in the clients’ chair. I always stress the importance of the human connection to the PTS team, for us, our business is personal.

We are first and foremost an IT consultancy and services business, we design, deliver, and run complex, mission critical technology for our clients but our focus must always remain on the people and not the machines. Technology moves fast, the market changes each and every year as do our client’s needs. We must remain at the forefront of that change, always aware of the latest market developments so that we can better support and advise our clients.

We are here so that our customers can get on with running their businesses, safe in the knowledge that the technology which underpins their operations delivers what they need, reliably and safely.

Ben Fox | Managing Director

Ben Fox PTS Managed Services
About PTS

Global Presence

For almost 40 years PTS has been delivering complex IT projects and services across multiple global locations.

Welcome to Hong Kong, Greater China and Singapore

In PTS Hong Kong over the years we have built on both our specialist knowledge of services and technology but also our regional expertise. Hong Kong , China and Singapore can be a daunting place for the IT team of a foreign enterprise in the US, UK, Australia or elsewhere when they are tasked with supporting Hong Kong, China and Singapore offices, delivering projects or even simple IT procurement.

As a British owned company based in Hong Kong, China and Singapore, and with more than 20 years experience in this region, we have helped many MNC’s navigate the complexities of delivering remote IT services in unfamiliar and inaccessible locations. If you are currently trying to figure out how to deliver IT services and projects in this region for your company, begin by speaking with PTS.

Our Clients

Data Center 3

Cloud Services Company

Comprehensive infrastructure design for a new office space in a premium Shanghai building for a global cloud services leader
sports club 2

Premier League Football Team

Full infrastructure design, procurement and installation management for regional offices, with ongoing IT managed services support
IFC Central 1

Global Financial Services Company

Infrastructure consultancy, design, and project management for new premium office spaces for a top financial services firm
Central 2

Asset Management Company

Regional projects in infrastructure, cabling, data centers, and networks, along with IT and FM managed support services across APAC


International School

Server, storage, networks, and on-site IT support management, with complex infrastructure and Wi-Fi rebuild projects for a prestigious school

Groceries and Merchandising

24/7 Helpdesk to provide comprehensive support for the infrastructure and networks in regional offices

ISO Certifications

At PTS Hong Kong we are always striving for ever greater delivery efficiency, security and process management. This focus on quality translates into outstanding services delivered to our clients. We take service management seriously, it is this operational excellence which gives you, the client, confidence that your technology will deliver when you need it the most.

Because of this relentless pursuit of service management efficiency, we at PTS Hong Kong have recently been awarded the ISO 20000 (IT Service Management) globally recognised certification. PTS is now also certified in ISO 27001 (Information Security). We operate on the basis of continual service improvement, we can always do more, do better and improve the services that we offer our clients.


ISO 20000 Cert Logo Format CO IT011

Did you know

PTS is ISO 20000 & 27001 certified

We deliver security related IT services as recognised in ISO 20000. With adherence to the requirements of the standard you will benefit from best practice, helping to improve the security of your IT assets.

Join PTS

Be part of the team to serve clients with consultancy, IT support and procurement services.