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IT Managed Services

IT Managed Services

How can IT Managed Services Help?

IT managed services is a model of outsourcing the management and maintenance of an organisation’s IT systems and infrastructure to a third-party provider. The provider is responsible for monitoring, managing, and troubleshooting IT systems and networks, as well as providing ongoing maintenance and support.

IT managed services can help a business in several ways:

  1. Cost savings: Outsourcing IT management to a managed services provider can help a business reduce costs associated with maintaining and managing IT systems, including hardware, software, and personnel expenses.
  2. Predictable costs: Managed services providers typically offer predictable monthly costs, this helps businesses to better budget for IT expenses and avoid unexpected expenses.
  3. Increased efficiency: IT managed services providers have specialised expertise and resources to manage and maintain IT systems. They can provide a higher level of service and can detect and resolve issues more quickly than an in-house IT staff might be able to.
  4. Scalability: Managed services can be easily scaled up or down as the needs of the business change, this is useful for a business that experiences rapid growth or a seasonal business that operates at different levels of capacity.
  5. Proactive maintenance: Managed services providers often use remote monitoring and maintenance tools to proactively identify and fix issues before they become problems.
  6. Compliance: Managed services providers can help businesses ensure compliance with industry regulations and standards.
  7. Business Continuity: IT managed services can help ensure business continuity by providing disaster recovery, business continuity, and backup solutions.

IT managed services can help a business reduce costs, increase efficiency, and improve its IT systems and infrastructure. It can also provide a more predictable cost structure, scalability, proactive maintenance and compliance with regulations, as well as business continuity solutions that can help a business to protect itself against potential disruptions.

PTS is also ISO20000 certified for IT Service Management, we are committed to providing outstanding levels of professionalism and service to all of our clients across the region.

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