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IT Managed Services

Managed IT Services

We manage and optimise your IT operations and IT security, ISO 27001 certified, cost-effective, and professional IT support solutions.

If you want to reduce downtime, risk and enhance security & productivity? Get in touch with PTS.

We Support Your Business

PTS makes technology work for your business. We’ve been doing this for our clients for over 20 years, serving everyone from small local start-ups to big players in Hong Kong, China, Singapore, and the whole APAC region.

Your business isn’t just about the tech you use. It’s about your team, your day-to-day operations, and most importantly, your growth. We’re here to help you work smarter, keep your operations running smoothly, safe and secure 24/7/365.

Ready to make technology your business’s greatest asset? Get in touch and let’s get started.

PTS is ISO 27001 & ISO 20000 certified

Read our tech advice blog

IT support and helpdesk

We solve your problems, fast

IT Helpdesk

IT helpdesk is the operational daily 1st line of support which keeps your business moving forward. Often it’s the simplest of issues which hinders your productivity, an efficient helpdesk ensures your business remains productive and trouble free.

  • 24/7 Helpdesk through phone, email and other digital channels
  • Fast in person response from our tri-lingual engineering team
  • Field engineers to provide onsite IT managed services
  • IT support ticket management to strict industry standards
  • Complete transparency through detailed client reporting
  • ISO 20000 & ISO27001 certified
  • Contact Us

Staying connected

Infrastructure & Networks

Your network and underlying infrastructure are the backbone of your business, security, reliability, performance and capacity for growth is critical. Technology infrastructure is the foundation upon which the rest of your business runs.

  • Servers and virtual machine management
  • Data centre management
  • Networks, Wi-Fi, routers and firewall management
Infrastructure and networks
PTS cloud computing

Access your data anywhere, anytime

Cloud Computing

Whether already in the cloud fully or partially there is little doubt that more and more companies are taking advantage of the numerous benefits of cloud computing. We are there to help you develop and deliver your roadmap to the cloud.

Smarter Devices

IT Procurement

IT procurement can be a headache for any department, everything from BAU procurement of end user technology through to more complex project related IT procurement as well as licence and warranty management. Let PTS take the headache away from your administration and provide professional sourcing to your business.

  • Complete management of all pricing, procurement and supply chains from order through to installation
  • Dedicated IT procurement professional solutions team
  • Software licence and hardware warranty management services

Safeguard Your Data


Cybersecurity has never been more important or prominent concern for every business large and small. Taking security seriously is a pre-requisite for any organization, it isn’t if you will be attacked but when, make sure you have the right protections in place.

PTS provides our clients with holistic security design and consultancy to ensure that your business is protected, from end point protection through to end user security training for all your staff.

  • Network and perimeter security and 24/7 monitoring
  • Pen testing and vulnerability scanning
  • Anti virus solutions management
  • Security incident response
  • Email gateways to reduce harmful spam and phishing
  • Phishing campaigns and end user awareness training

Learn more about our cybersecurity solution

Smart Workplace

Technology Design

The workplace is changing and evolving faster than ever, new technologies allow your business greater flexibility and your staff a more compelling experience. Easier to navigate meetings, better security controls and seamless technology integrated into every aspect of your workplace.

  • Designing technology solutions to enable your workplace and staff to thrive
  • Smart technology solutions for office space management, meeting rooms and access controls
  • Audio visual and teleconferencing solutions to deliver an outstanding experience to your staff and clients


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