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Managed IT Services

We manage and support your IT operations and IT security, ISO 27001 certified, cost-effective, and professional IT support solutions.

If you want to reduce downtime, risk and enhance security & productivity? Get in touch with PTS.

Managed IT Services by PTS: Expertise in Tech Outsourcing and Management

Efficient management of information technology is crucial for businesses. PTS, a leading tech outsourcing company and provider of managed IT services, specialises in optimising IT operations and ensuring robust IT security. Our ISO 27001 and & ISO 20000-certified services encompass a comprehensive suite of solutions designed to enhance your business’s security, productivity, and operational efficiency.

Ready to make technology your business’s greatest asset? Get in touch and let’s get started.

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We solve your problems, fast

IT Helpdesk and Support Services

Our 24/7 IT helpdesk is your first line of defense against IT disruptions. We provide swift, effective solutions to IT challenges, ensuring minimal downtime. Our helpdesk support is available in multiple languages, catering to a diverse clientele, and is delivered through various channels, including digital platforms and in-person interactions. Our skilled field engineers are always ready to offer hands-on assistance, bringing expertise right to your doorstep.

  • 24/7 Helpdesk through phone, email and other digital channels
  • Fast in person response from our tri-lingual engineering team
  • Field engineers to provide onsite IT managed services
  • IT support ticket management to strict industry standards
  • Complete transparency through detailed client reporting
  • ISO 20000 & ISO27001 certified
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Staying connected

Infrastructure and Network Solutions

As a renowned tech outsourcing company, PTS excels in managing the vital components of your IT network and infrastructure. This includes meticulous oversight of servers, data centers, networks, and firewalls. Our approach ensures the security, high performance, and scalability of your technological backbone, which is crucial for your business’s resilience and growth potential.

By leveraging our expertise in IT outsourcing, we provide comprehensive solutions that cater to the dynamic needs of your organization, ensuring seamless operation and strategic advancement in technology.

  • Servers and virtual machine management
  • Data centre management
  • Networks, Wi-Fi, routers and firewall management
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Access your data anywhere, anytime

Cloud Computing Services

Whether you’re contemplating a complete transition to the cloud or looking to enhance your existing cloud infrastructure, our experts are equipped to guide you every step of the way. We specialize in cloud environment design, seamless server migration, and ensuring the security of hybrid cloud environments. Our cloud computing services are tailored to provide flexibility, scalability, and enhanced efficiency for your business operations.

Smarter Devices

IT Procurement

As a top tech outsourcing company, we specialize in managing IT procurement with attention to detail. We streamline the process to ensure a seamless and efficient experience for our clients, handling everything from routine end-user technology to project-related IT procurement, software licenses, and hardware warranties.

  • Complete management of all pricing, procurement and supply chains from order through to installation
  • Dedicated IT procurement professional solutions team
  • Software licence and hardware warranty management services
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Safeguard Your Data


Our managed IT services encompass a thorough suite of cybersecurity solutions. We offer robust network security, continuous monitoring, and efficient anti-virus management. Additionally, we place a strong emphasis on empowering your staff through comprehensive end-user training for all your staff, equipping them with the knowledge and skills to identify and mitigate cyber threats effectively.

  • Network and perimeter security and 24/7 monitoring
  • Pen testing and vulnerability scanning
  • Anti virus solutions management
  • Security incident response
  • Email gateways to reduce harmful spam and phishing
  • Phishing campaigns and end user awareness training

Learn more about our cybersecurity solution

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Smart Workplace

Smart Workplace Technology Design

The workplace is continually evolving, and with the rise of IT outsourcing, companies are increasingly looking for smart technology solutions that are flexible and adaptable to meet the changing needs of their work environment. Our focus is on designing these solutions, leveraging the expertise gained from IT outsourcing to enhance the overall user experience.

By integrating the latest technology seamlessly into your workplace, we provide state-of-the-art office space management systems, meeting room enhancements, and advanced audio-visual and teleconferencing solutions. All these are geared towards creating an efficient, modern, and productive workplace, benefiting from the efficiency and innovation that IT outsourcing brings to technology development.

  • Designing technology solutions to enable your workplace and staff to thrive
  • Smart technology solutions for office space management, meeting rooms and access controls
  • Audio visual and teleconferencing solutions to deliver an outstanding experience to your staff and clients

Empower Your Business with PTS Managed IT Services

Ready to enhance your business’s technological capabilities with PTS’s managed IT services? Contact us to learn how our expertise in tech outsourcing in Hong Kong can transform your IT operations into a strategic asset.