IT Consultancy and Services in China

IT Services for International Businesses in China

Supporting Cross-Border IT Operations with Local Expertise

Operating a business in China comes with a unique set of regulatory, technical, and logistical challenges—especially for international firms managing regional or global IT standards. PTS Managed Services specialises in helping businesses overcome these obstacles with practical, on-the-ground support backed by decades of experience.

We help international companies set up, scale, and maintain IT operations across Greater China—including mainland cities like Shanghai, Shenzhen, and Beijing—while ensuring alignment with corporate policies, security frameworks, and compliance requirements..

Why PTS?

  • Local Presence, Global Standards
    We work across Hong Kong, Shanghai, Shenzhen, Beijing, and key Tier 2 cities. Our services are aligned to ISO 27001 and ISO 20000, ensuring quality and security for global firms.

  • Cross-Border Experience
    We’ve delivered regional infrastructure, AV, and IT support projects for hedge funds, insurers, asset managers, retailers, and engineering firms expanding into or operating within China.

  • Navigating China’s Regulatory Landscape
    From China’s Cybersecurity Law to data residency requirements, we help clients understand and comply with local regulations while maintaining operational control from regional or global offices.

PTS for China-Based Operations

  • IT Procurement in China
    We handle vendor sourcing, local invoicing, RMB payments, and import logistics. Our team ensures compatibility, warranty coverage, and after-sales support—essential for buying hardware and software in China.

  • IT Project Delivery
    From office builds to technology upgrades, we manage local IT infrastructure projects with bilingual project managers, on-the-ground engineering teams, and China-specific delivery plans.

  • Ongoing IT Support
    We provide managed IT services and user support across China with local field engineers and remote helpdesk coverage from our multilingual service teams.

  • Network Design and Compliance
    We design networks that comply with China’s internet and cybersecurity policies, using licensed circuits, local hosting options, and M365 tenant advice for hybrid or localised models.

  • Cross-Border IT Integration
    We help clients bridge their global platforms with local operations, managing VPN requirements, firewall design, hybrid cloud infrastructure, and cross-border connectivity.

Trusted by Global Brands

PTS supports clients in China across sectors including:

  • Financial services (fund managers, insurers, trading firms)

  • Retail and luxury (store fit-outs, back-office IT, support)

  • Real estate and engineering (AV, network, and collaboration platforms)

  • Professional services (secure office setups and regional support)

Practical, Proven, Compliant

Operating in China requires more than just technical skills—it demands local knowledge, careful planning, and practical execution. PTS delivers all three, with bilingual teams, trusted partners, and a strong track record across Greater China.

Contact us.

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Our Clients

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Cloud Services Company

Comprehensive infrastructure design for a new office space in a premium Shanghai building for a global cloud services leader.

Premier League Football Team

Full infrastructure design, procurement and installation management for regional offices, with ongoing IT managed services support.

Global Financial Services Company

Infrastructure consultancy, design, and project management for new premium office spaces for a top financial services firm.

Groceries and Merchandising

24/7 Helpdesk to provide comprehensive support for the infrastructure and networks in regional offices.

ISO Certifications

At PTS Hong Kong we are always striving for ever greater delivery efficiency, security and process management. This focus on quality translates into outstanding services delivered to our clients. We take service management seriously, it is this operational excellence which gives you, the client, confidence that your technology will deliver when you need it the most.

Because of this relentless pursuit of service management efficiency, we at PTS Hong Kong have recently been awarded the ISO 20000-1 (IT Service Management) globally recognised certification. PTS is now also certified in ISO 27001 (Information Security). We operate on the basis of continual service improvement, we can always do more, do better and improve the services that we offer our clients.

International School

Server, storage, networks, and on-site IT support management, with complex infrastructure and Wi-Fi rebuild projects for a prestigious school.
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Asset Management Company

Regional projects in cabling, infrastructure, data centers, and networks, along with IT and FM managed support services across APAC.
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