PTS provides end-to-end IT services for businesses in Hong Kong and the Asia-Pacific region. Our core offerings include outsourced IT support, managed services, infrastructure consultancy, AV and smart workplace design, IT procurement, and project delivery. We serve as a strategic IT partner for companies needing reliable, responsive, and standards-aligned support.

PTS supports international companies operating in Hong Kong and across Asia — including financial services, legal firms, manufacturers, education providers, and corporate offices. Our clients often have global headquarters but require a trusted local partner to manage IT operations, projects, and infrastructure.

Our fully staffed IT help desk provides fast, multilingual support to end users in Hong Kong and the region. We handle day-to-day issues, remote troubleshooting, and onsite field engineering where needed. All services are delivered to ISO-aligned standards with transparent SLAs and performance reporting.

Yes. PTS delivers a wide range of IT and AV projects — including office IT setup, AV system design, network upgrades, cloud migration, and IT relocations. We provide hands-on project management, technical design, vendor coordination, and post-project support to ensure a smooth transition and minimal business disruption.

PTS provides vendor-neutral IT procurement across APAC. We handle hardware sourcing, vendor selection, logistics, import/export compliance, warranty registration, and lifecycle tracking. We procure from leading brands like Cisco, Lenovo, Dell, HP, Poly, Logitech, and HPE — from end-user devices to server room infrastructure.

Yes — we support regional operations throughout Mainland China, Singapore, and wider Asia. We help global clients with satellite offices, factory sites, and remote branches by providing local IT expertise, support coordination, and ongoing service delivery — often working in partnership with overseas IT teams.